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Privacy Policy

Last updated: 13 August 2026

1. What we collect

  • Account details: email address, password (hashed).
  • Taxpayer records you create: legal name, GSTIN, jurisdiction.
  • Notices and orders you upload: the original PDF, extracted text, and the structured fields derived from them.
  • Case-law PDFs and metadata you upload to the validity modules.
  • Replies you generate and download.

2. How we use it

Solely to provide the Service: extracting notice details, validating limitation and jurisdiction, drafting replies, and bundling cited authorities. We do not sell or rent your data to anyone.

3. AI processing

To extract details from notices, orders and case-law PDFs, the relevant text is sent to third-party large language model providers via a secure AI gateway. These providers process the text under their respective enterprise data terms and do not use it to train their models. Do not upload material that you are not authorised to share with such providers.

4. Storage and security

Data is stored in a managed Postgres database and object storage (provided through Lovable Cloud / Supabase) hosted in secured data centres. Row-Level Security policies ensure that each user can read and write only their own taxpayers, notices and replies. Passwords are stored as salted hashes; we never see your plaintext password.

5. Retention

Records are retained until you delete the underlying case, or until your account is closed. On account closure, data is deleted within 30 days unless a longer period is required by law.

6. Your rights

You may request export or deletion of your data at any time by writing to the contact address below. We will respond within a reasonable period.

7. Cookies and analytics

The Service uses essential cookies for authentication. Aggregated, anonymised visit analytics may be collected to monitor uptime and usage patterns; no personal taxpayer data is included in analytics.

8. Contact

Privacy queries: contact@gstian.in. You may also write to us at: Gstian Software Solutions Private Limited, Plot No.542, Sri Vijaya Durga Nagar Colony, Bachupally, Hyderabad, Telangana-500090.

See also: Cyber-Attack & Data Safety Policy · Saving / Limitation of Liability · Terms of Use